FAQ

Frequently Asked Question

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Can I get some samples?

Yes.Sample order is available for quality check and market test.But you have to pay for it.It usually takes about 3-5 working days for small order and 10-15 days for big order

What’s your warranty terms?

We offer 12 months warranty time.

Are you trading company or manufacturer?

We are Inverter, Soft Starter,Servo manufacturer, we have our own workers and factory. We are based in Shanghai, China, start from 2010,sell to South America(20.00%),Mid East(20.00%),Eastern Europe(15.00%),Domestic Market(15.00%),Southeast Asia(15.00%),Oceania(8.00%),Africa(7.00%). There are total about 11-50 people in our office.

How long has your factory been in this field?

We have been more than 20 years' of automation equipment manufacturing experience.Its products have CE,SGS,CCC,ISO9001-2015 and other quality certification certificates.

How does your factory do the quality control?

Quality is priority,we always attach the importance to quality control from the beginning to the end of the production,every product will be fully assembled and carefully tested before packing and shipping .

Can the Soft Starter connect with computer?

Yes .All soft starter have built-in RS485 port .and support Modbus communication protocol.

How do I choose the right soft starter for my motor?

Generally, the power, voltage and current of the motor should be less than the power, voltage and current of the soft starter. If you are not sure about the specifications, please provide us with your motor nameplate information and we will recommend a suitable soft starter for you.

What is a soft starter?

Soft starter is an AC electrical motor control device that combines soft start, soft stop, energy saving and multi-function protection. It can be used in place of motor starters to reduce the inrush current surge caused by large loads.

What are the different types of variable frequency drives?

Single phase and three phase VFD A single-phase converter outputs three phases with a voltage of 380V from a single-phase 220V network. Three-phase VFD are connected to three-phase 380V networks and output three phases at 380V as output voltage. Support Customize.

What is the advantage to variable frequency drive motors?

Energy efficiency, soft start and stop capabilities, enhanced process control, extended motor lifespan, adaptability to load changes, reduced electrical stress, cost savings, improved power factor, remote monitoring and control features.

What applications can I use a VFD?

Pumps ,Fans ,Conveyors,Compressors ,Centrifuges,CNC machines,Mixers and Agitators ,Machine Tools Crushers and Grinders,Extruders,Hoists and Lifts Escalators and Elevators,Paper Machines Textile Machinery ,Electric Vehicles Wastewater Treatment and So on.

What does a variable frequency drive do?

A variable frequency drive (VFD) is an electronic device used to control the speed and torque of an electric motor by varying the frequency and voltage supplied to it. it widely used in various applications, including HVAC systems, industrial machinery, pumps, fans, compressors, and more.

What are the materials of these products?

The raw materials of our products are from well-know brands in the industry, such as Infineon, Fuji, Omron, Mitsubishi, Onsemi, Rubycon and so on.

Do you offer customization services?

Yes, we offer customized services, pls tell us your requirements, and we will do our best to help you.

How long is the delivery cycle for each order?

Delivery cycle is within 3-7 days usually, other occasion depends on the order qty.

What are the methods of shipping goods?

By express, by air, by sea and by railway delivery.